Quality + Customer Service

At Berkeley Analytical, we’re broadly committed to supporting and advancing programs and methods that promote sustainable building construction while protecting human health and the environment. We strive to meet the specific business needs of our customers by providing high quality and timely product testing and chemical analyses in support of many objectives including: VOC emission studies, SVOC content studies, sustainability programs, IAQ investigations, building commissioning studies and research projects.

Quality is our foremost goal. Importantly, Berkeley Analytical has achieved ISO/IEC 17025 accreditation. This accreditation, conferred by International Accreditation Service, Inc., demonstrates our technical competence for our defined scope and for the operation of our laboratory quality management system (Joint ISO-ILAC-IAF Communiqué). Our accredited test methods include: California Department of Public Health Standard Practice CA/DHS/EHLB/R-174; ANSI/BIFMA Standard Method M7.1-2007; ASTM Standards D 5116, D 5197, D 6007, D 6670 and D 7339; U.S. EPA Compendium Methods TO-1 and TO-17; Consumer Product Safety Commission Method CPSC-CH-C1001-09.2; and U.S. EPA Methods 8270D and 3545A. Our accreditation listing and certificate can found on the IAS website. You also may view and download copies of our Certificate of Accreditation and Scope of Accreditation here. If your company utilizes Berkeley Analytical for testing services included within our scope, you may list us as an ISO/IEC 17025 accredited supplier in your own quality system.

We’re also committed to providing exemplary customer service. As one example, we have developed an efficient laboratory information management system that allows us to track product and air samples from receipt through analysis and reporting. This management system permits us to supply our customers with a history of their completed jobs as well as the status of their current jobs in our Customer Access area. We always value customer contact, input, and feedback . As a customer, you’re invited to tour our laboratory, examine our laboratory procedures, and review our Quality System. We also welcome discussions with our customers about their ongoing projects, future plans and other requirements.